Building a phenomenal culture and a real value proposition
1125_ 12/15/11 - We're back at the Defrag Conference, lot of great speakers, super booths, lot of executives, some very interesting people and some money walking around too, by the way. We're talking with Bill Heuston who is senior account executive at ViaWest. We interviewed Bill a few years ago. Bill has been with ViaWest for nine years. Via West is 12 years old so Bill has been around for a good chunk of it. When we last interviewed the co-founder, Roy Dimoff, he pointed out they have a lot of long term employees. Bill adds, "There are. We've got a phenomenal culture - not much turnover, people like to stay here." Larry asked for an overview. Bill replied, "ViaWest, got started in 1999" [Coincidentally that's the same year w3w3.com got started.], "here in Denver, Colorado, slowly growing in the hosting business, and acquiring data centers around the country. And, 12 years later, fast-forward, we are now the largest privately held collocation hosting company in North America." That's quite a success story. Bill's focus is in sales on the entrepreneurial and enterprise space. It's a big gambit, but any company that has a mission critical web application, are the people Bill loves to talk to. He likes to solve problems in a hybrid manner. The thing that ViaWest brings to the table, that's a real value proposition vs. all the other hosting companies that they compete with, is that they have all the core competencies under one roof. They have collocation, dedicated hosting and cloud computing. All three of those are core competencies to ViaWest and value to clients in that they can build solutions that are what Bill calls 'hybrid' and use pieces and parts of each one, all under one roof and cross connected to make it a seamless connection. Larry recalls, way back when ViaWest was first launching there were many other hosting companies that had started but are no longer in business. Bill tells us that seven out of ten of ViaWest competitors when they got started are not longer here. That's 70% and ViaWest continued on to become this super success.
Related Links: Viawest || Green Solutions || Defrag 2011 || Software Channel || Keywords:Bill Heuston, Viawest, Collocation Hosting Company, Dedicated Hosting, Cloud Computing, Green Grid, Defrag, Accelerating the AHA Moment, Value Proposition - bytes=3403340
LISTEN TO: Bill Heuston, ViaWest

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