Difficult People...

The Dirty Dozen – Disastrous, Dumb and Deceitful by w3w3.com
1267_ 8/30/12 - Is everyone crazy out there, or is it just me? We all know some difficult people. Whether they are customers, co-workers of even those in your personal life. Listen to this discussion with Larry Nelson about his directory of the “Dirty Dozen” and their characteristics. They range from Saboteurs to Wonderful Ones, from Saints to Emotional Misfits, from Connivers to Bullies, and a few others that will surprise you or get you. What you’ll appreciate the most is understanding what makes you vulnerable and what you can do about it.
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LISTEN to Larry Nelson, Institute for Change Research

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